About Us

Last Updated
October 22, 2026

Welcome to Zonese

Zonese is an independent online retail store operated by a U.S. individual seller, with a primary focus on fashion footwear. Through our website, customers can browse available products, review product details, compare available options, and learn about the terms that apply to their purchases.

We aim to provide clear product information, accessible customer support, and straightforward information about ordering, payment, shipping, and returns.

Our Products

Our primary product category is fashion footwear, including boots and other footwear styles available in our online collections.

Product availability, sizes, colors, materials, features, and other specifications vary by item. Please review the relevant product page for the details applicable to each product before placing an order.

Product design, manufacturing, brand ownership, and country of origin may vary by item. Please refer to the applicable product page for available product-specific information. We do not make general claims about product design, manufacturing, or origin that are not supported by the applicable product information.

Our Shopping Approach

We aim to present product descriptions, prices, available options, and purchasing conditions clearly. Product prices, availability, and promotional offers may change. Applicable prices and offer terms are displayed on our website and, where relevant, during checkout.

Before placing an order, customers can review our Shipping Policy, Return & Refund Policy, Payment Policy, Privacy Policy, and Terms of Service for information about the conditions applicable to purchases made through our website.

Orders and Shipping

Orders are reviewed and processed after successful payment authorization. Our standard order processing time is 1–3 business days.

Our estimated shipping transit time is 6–9 business days after order processing is completed. These timeframes are estimates and do not guarantee delivery on a specific date. Actual delivery times may vary depending on carrier operations, holidays, weather, and other transportation-related circumstances.

We offer free shipping within the United States and currently ship only to destinations within the United States.

Shipping confirmation and tracking information are provided as applicable to the shipment. Please refer to our Shipping Policy for additional information about order processing, estimated shipping times, delivery conditions, and tracking.

Returns and Refunds

Eligible purchases may be returned within 30 days in accordance with our Return & Refund Policy. We do not charge a restocking fee.

Return eligibility, the applicable return period, return shipping costs, return instructions, and refund processing terms are explained in our Return & Refund Policy.

Please contact us before returning an item so that we can review your request and provide the applicable return instructions.

Refunds are handled in accordance with our Return & Refund Policy. Once a refund has been issued, your bank, card issuer, PayPal, or other applicable payment provider may require additional processing time before the funds appear in your account.

Customer Support

We provide customer support for questions about products, orders, payments, shipping, returns, refunds, and other matters related to purchases made through our website. We aim to respond to inquiries as soon as reasonably possible during our published customer support hours.

Business Information

Store Name
Zonese

Website
https://www.zonese.com

Business Type
Independent online retail store operated by a U.S. individual seller

Primary Product Category
Fashion Footwear

Business Address
212 53rd Ave E, Bradenton, FL 34203, United States

Email
hello@zonese.com

Phone
+1 916-331-4893

Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM CT
Saturday – Sunday: Closed

Contact Us

For assistance with products, orders, payments, shipping, returns, or other store-related questions, please contact us by email at hello@zonese.com or by phone at +1 916-331-4893 during our published customer support hours.

Thank you for visiting Zonese. We appreciate your interest in our store.