Payment Terms

Last Updated
October 22, 2026

Overview

This Payment Policy explains the payment methods that may be available for purchases made through https://www.zonese.com, including payment authorization, pricing, billing, payment processing, and other payment-related terms.

Payment method availability may vary depending on the customer's location, transaction currency, order details, device, account eligibility, and the requirements of the relevant payment provider. The payment options displayed at checkout determine which methods are available for a particular order.

1. Accepted Payment Methods

The following payment methods may be available for eligible purchases, subject to actual availability and applicable eligibility requirements at checkout.

Credit and Debit Cards

  • Visa
  • Mastercard
  • American Express
  • Diners Club
  • Discover

Digital Wallets and Accelerated Checkout

  • Shop Pay
  • Apple Pay
  • Google Pay
  • PayPal Wallet

Additional Payment Methods

  • Bancontact
  • MB WAY
  • Satispay

Not every payment method is available for every order. Availability may depend on the transaction currency, customer location, device, account eligibility, and payment provider requirements. Please confirm the available options at checkout before completing your purchase.

Payment authorization must be completed successfully before an order can proceed through our normal order processing workflow. If a payment cannot be authorized, order processing may be delayed until the payment issue is resolved.

2. Currency, Pricing, and Taxes

Unless otherwise stated, prices displayed on our website are shown in United States Dollars (USD). Please review the applicable currency and final order total displayed at checkout before completing your purchase.

Depending on the order and applicable requirements, the final order total may include:

  • The price of the products purchased

We offer free shipping within the United States in accordance with our Shipping Policy. Any applicable charges will be displayed during checkout before the order is submitted.

If your payment method is issued in a currency different from the currency used for the transaction, your bank or payment provider may apply currency conversion rates or foreign transaction fees. These fees are determined by the relevant financial institution or payment provider and are not controlled by Zonese.

3. Payment Processing and Data Protection

Payments made through our website are processed through the checkout system and the applicable payment providers. Payment processing is subject to the procedures, terms, and requirements of the relevant service providers.

The handling of payment information depends on the systems and services used to complete the transaction. Please review our Privacy Policy for information about how personal information is collected, used, disclosed, and otherwise handled in connection with purchases made through our website.

Customers should take reasonable precautions when submitting payment information, including using a secure device and connection. If you suspect unauthorized activity involving your payment account, contact your bank or payment provider promptly.

4. Billing Verification and Payment Review

Please provide accurate billing and payment information when placing an order. Billing details may need to match the information associated with the selected payment method.

An order may require additional review or experience delayed processing if:

  • Payment authorization cannot be completed successfully.
  • Billing or payment information appears incomplete or inconsistent.
  • The payment provider or applicable security systems require additional verification.
  • Important order or payment details cannot be verified.

Where an order cannot be completed because of a payment or verification issue, we may contact the customer using the contact information provided with the order, where appropriate.

5. Payment Authorization and Order Cancellation

When an order is submitted, the selected payment method may be subject to an authorization check. Depending on the payment method and provider, a pending authorization or temporary hold may appear on the customer's account.

A pending authorization is not necessarily a completed charge. The timing and release of an authorization hold depend on the procedures of the relevant bank or payment provider.

If an order is canceled, any payment already collected will be handled in accordance with our applicable cancellation terms and Return & Refund Policy. If only an authorization hold was placed, its release is subject to the procedures of the relevant financial institution or payment provider.

Please contact us as soon as possible if you need assistance with an order cancellation. We cannot guarantee that a cancellation or change can be accommodated after an order has entered processing, fulfillment, or shipment.

6. Failed or Declined Payments

If a payment is declined or cannot be completed, please check that:

  • Your payment details have been entered correctly.
  • Your billing information is accurate.
  • Your payment method is active and available for the transaction.
  • Sufficient funds or available credit are available, where applicable.
  • Any required verification steps have been completed.

If the issue continues, please contact your bank or payment provider for assistance. You may also try another payment method displayed at checkout.

Orders with unsuccessful payment authorization cannot proceed through our normal order processing workflow until the payment issue is resolved.

7. Payment Disputes and Billing Questions

If you believe you have been charged incorrectly, notice a potentially unauthorized transaction, or have another billing concern, please contact our customer support team so we can review the issue.

We will make reasonable efforts to review payment-related inquiries and provide relevant information where available. Customers retain any rights available to them under applicable law and the terms of their payment provider.

8. Order Confirmation

After submitting an order, please check the email address provided during checkout for order confirmation and other order-related communications.

Please review the order details, including the products ordered and shipping information. If you notice an error, contact us as soon as possible. We cannot guarantee that changes can be made after an order has entered processing, fulfillment, or shipment.

If you cannot locate your order confirmation, please check your spam or junk folder . You may also contact our customer support team for assistance.

9. Contact Information

For questions about payment methods, billing, payment authorization, or order charges, please contact us using the details below.

Store Name
Zonese

Website
https://www.zonese.com

Business Address
212 53rd Ave E, Bradenton, FL 34203, United States

Customer Support Email
hello@zonese.com

Customer Support Phone
+1 916-331-4893

Customer Support Hours
Monday – Friday: 9:00 AM – 6:00 PM CT
Saturday – Sunday: Closed

We aim to respond to payment-related inquiries as soon as reasonably possible during our published customer support hours.